Shipping policy

Where we ship

We currently ship to addresses within the continental United States only. We do not ship to Alaska, Hawaii, U.S. territories, PO boxes outside our carrier's service area, or international destinations.

Processing time

Orders placed before our daily cutoff ship the same business day. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.

Shipping rates

Order type	Shipping cost
One-time orders	$4.95 flat rate
Subscription orders (first and all recurring shipments)	Free

Subscription shipping is free for the life of your subscription — every recurring order ships at no charge.

Delivery time

Standard shipping typically arrives within 3–5 business days after your order ships. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or holiday volume.

Tracking

You'll receive a shipping confirmation email with tracking as soon as your order leaves our facility. Please allow up to 24 hours for tracking to update.

Address accuracy

Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect or incomplete address. If a package is returned to us as undeliverable, we'll reach out to arrange reshipment; additional shipping charges may apply.

Lost, delayed, or damaged packages

If your order is marked delivered but you can't find it, please check with your household and neighbors and allow 48 hours. Carriers occasionally scan 24-48 hours early. If your package is still missing, or arrives damaged, contact us and we'll make it right.

Questions

Reach out to us at info@tryrubric.co and we'll get back to you within one business day.