Refund policy

We have a 30-day guarantee for all customers, which means you have 30 calendar days after receiving your item to request a refund.

To initiate a refund, you can contact us at info@tryrubric.co.

You will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if the inner safety seal is broken, so that we can evaluate the issue and make it right.